Privacy Policy

This policy explains how Marrenline Herbs, operated by [[COMPANY NAME]], [[ADDRESS]], Bulgaria ("we", "us"), collects and uses personal data when you visit marrenlineherbs.com or place an order. We are the data controller. Contact: marrenlineherbs@gmail.com.

What we collect

  • Order data: name, billing and shipping address, email, phone number, order details.
  • Payment data: processed by Shopify Payments and PayPal. We do not see or store your full card details.
  • Technical data: IP address, device and browser information, pages visited, via cookies and similar technologies.
  • Communications: messages you send us, and your marketing preferences.

Why we use it, and our legal basis

  • To fulfil your order and provide customer support (contract).
  • To meet legal, tax and accounting obligations (legal obligation).
  • To prevent fraud and secure our shop (legitimate interests).
  • To send marketing emails, only where you have agreed (consent), which you can withdraw at any time.

Who we share it with

Shopify (our store platform and payments), PayPal, shipping carriers, and our accountant and IT service providers, only as needed to provide their services. Data may be transferred outside the EU/EEA, for example to Shopify's providers, under appropriate safeguards such as standard contractual clauses.

How long we keep it

Order and invoice data is kept for the period required by Bulgarian tax and accounting law. Other data is kept only as long as needed for the purposes above.

Your rights

You have the right to access, correct, delete, restrict or object to the processing of your data, to data portability, and to withdraw consent. Email marrenlineherbs@gmail.com. You may also complain to the Bulgarian Commission for Personal Data Protection (cpdp.bg) or your local authority.

Cookies

We use cookies that are necessary for the shop to work (cart, checkout, security) and, if you agree, analytics and marketing cookies. You can change your choice at any time through the cookie banner or your browser settings.

Changes

We may update this policy; the date of the latest update is shown below. Last updated: [[DATE]].